Most L&D teams are being asked about AI. Most are using it to create content faster. In the organisations Ross works with, some teams have already moved well beyond that. Others are still finding their footing.

Meanwhile, the way people learn has changed. They build their own assistants, coaches and ways of working, often without waiting for anyone. Formal courses are only a small part of how people learn, but many teams still default to answering every request from the business with a course.

So the real question is not "How do we use AI to build more content?" It is: what does the business actually need, and where can L&D genuinely help? That is a change challenge. It’s about skills, behaviours and mindset, not just tools. It also requires shared understanding across teams and leaders.

Ross will share how some organisations are rethinking their structure, skills and roles. You will get to ask him your questions, and we will run live polls along the way to see where everyone is at. We’re not delivering a blueprint, every company is different and will need to adapt to their needs and challenges. You will see real examples of what other teams are doing, and leave with ideas you can apply to your own organisation and context.