Next live webinar

Tuesday 17 June 2026 11:00 CEST 60 min

From social learning to business impact: a practical framework

A working session on how L&D teams can bridge social and informal learning into something the business actually feels. Bring questions, leave with a framework you can use Monday.

Speakers

Charles Jennings

Co-founder, 70:20:10 Institute

Emilia Åström

Hosting · L&D Leaders

Ilkka Mäkitalo

Co-founder & CEO, Howspace

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Free for community members. Can't attend live? We'll send you the recording.

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Topics on the table

Five threads we'll pull on together.

Social learning, defined The 70:20:10 framework Measuring informal learning Designing for the flow of work Talking to the business

About this session

L&D's hardest job is making informal learning visible.

In this session, the guest speaker shares the framework their consulting practice uses with Fortune 500 L&D teams to bridge the gap between social, informal, and formal learning, and to do it in a way the business actually feels in performance data.

This is a working session, not a keynote. The first 35 minutes are the framework, with examples from organisations who've made it work. The last 25 minutes are open Q&A. Bring the situation you're sitting with right now.

How the 60 minutes works

Framework first, then your questions.

The session breaks into four parts. Show up at 11:00 CEST, leave at noon with something to apply.

0 — 5 min

Welcome & context

Emilia opens and frames the conversation.

5 — 40 min

The framework

Charles walks through the four design moves, with worked examples from L&D teams.

40 — 55 min

Live Q&A

Bring the L&D situation you're sitting with right now.

55 — 60 min

What to do this week

Three specific next steps you can apply Monday morning.

What you'll leave with

Four specific takeaways, not L&D platitudes.

You should be able to start applying these by Monday. Each one is concrete enough to put in a meeting next week.

A working definition of social learning that holds up to business scrutiny

The version that survives a conversation with your CFO, not the LinkedIn-friendly version.

A simple framework for designing programmes where social learning is the spine

The four design moves with worked examples from L&D teams at Heineken and Volvo.

How to measure social learning without faking the numbers

The three metrics he's seen actually move with social learning, and the metrics that look good but tell you nothing.

A short list of the most common ways this goes wrong

Patterns Charles has seen repeat across thirty years. If you recognise one in your own programme, you'll know what to adjust.

Who it's for

Made for L&D leaders who've outgrown the course catalogue.

If you recognise yourself in one of these, you're in the right place.

Heads of L&D, Learning Strategists and Talent Development leaders at mid-to-large organisations.

L&D practitioners building or redesigning programmes who want to move past course-driven thinking.

Anyone struggling to explain L&D's impact to the business in language the business respects.

About the speakers

Guest speaker

Charles Jennings

Charles is one of the most cited voices in modern workplace learning. He co-founded the 70:20:10 Institute, advises Fortune 500 L&D functions across Europe and the US, and has spent thirty years building the case that learning happens in the work, not next to it.

Co-founder, 70:20:10 Institute 30+ years in L&D CLO Top 10

Host

Emilia Åström

Emilia leads the L&D Leaders community. She hosts the conversation, keeps the questions in the chat moving, and makes sure we leave on time with something useful.

Community Lead, L&D Leaders

Co-host

Ilkka Mäkitalo

Ilkka co-founded Howspace, the platform that powers the L&D Leaders community. He joins from the operator side, with takes on what works for L&D teams in the platforms they actually use day to day.

Co-founder & CEO, Howspace

This community runs on Howspace

The same AI-powered platform we use to run L&D Leaders is used by L&D teams in over 50 countries to bring collaborative learning to life.

Discover Howspace

Ep #01 with Katarina Noén, Head of Learning for Sweden at Ericsson

In this episode, Katarina shares how she helps people learn and grow inside a global, fast-moving tech organization. We discuss what it takes to build future capabilities at scale, why social learning matters, and how to keep learning connected to real business needs. Katarina talks about working across functions and industries, and creating spaces where people learn from each other through real projects, mentoring, and communities.